High-risk complaint number detection

For the US telemarketing scenario, the customer number is screened for DNC, complaints and included legal action risks, and the risk level of the number is returned and whether the call can be made for reference. Help enterprises identify sensitive numbers in advance, establish marketing suppression lists, and reduce complaints, account bans, and potential legal risks.

Mobile
业务痛点 Business Pain Points

Telemarketing in the United States involves multiple requirements such as the federal DNC, internal corporate do-not-call lists, state regulations, and TCPA. Merely determining whether a number is valid does not mean that marketing contact can be made.


  • Marketing lists may contain DNC registration numbers

  • High-risk numbers that have been subject to complaints or litigation are difficult to find

  • Multiple risk databases are scattered and manual verification costs are high

  • Agents mistakenly dialing sensitive numbers may trigger complaints

  • Lack of unified risk labeling and list blocking mechanism

解决方案 Solutions

The system matches the submitted number with the DNC, complaint and litigation risk records collected by the platform, and outputs the risk credit and whether to call for reference.


  • Detect whether the number hits the DNC risk record

  • Match the collected complaint and litigation information

  • Output number risk level and risk type

  • Provide screening reference results to determine whether you can call

  • Support generating high-risk number suppression list

  • Retain test results for internal risk review

Core Features

Global number batch processing
Supports batch submission of phone numbers from different countries and regions, and quickly completes list detection and classification.
Multidimensional number attribute identification
Return information such as equipment, lines, operators, regions, risks or statuses according to different products.
Accurate cleaning of marketing lists
Screen out numbers that do not meet business conditions based on test results and retain a more valuable target list.
Achieve dual control of cost and risk
Reduce the consumption of invalid communication resources and help enterprises identify numbers that may affect marketing security.
Real-time data intelligent query
Call up real-time or latest available data according to test items to improve the reference value of number judgment results.
Convenient export of structured results
The original number and corresponding detection fields are retained for easy import into CRM, outbound call or marketing management systems.

Our Clients

Cross-border E-commerce Sellers

Accurately filter overseas buyer numbers to increase WhatsApp reach rate

Private Domain Operation Teams

Filter invalid or banned numbers to focus resources on cultivating high-quality customers.

Outbound Call & Customer Service Teams

Verify number validity in advance to prevent cost waste from calling invalid numbers.

Social Media Operation & Advertising Teams

Target ads based on active users to increase conversion rate.

DIGITAL PLANET

Digital Planet — Fully Automated Screening for Easier Precision Marketing

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