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26

2025-02

How to use Neptune Overseas SCRM in combination with the digital planet screening function?

In cross-border e-commerce and international marketing, customer relationship management systems (CRM) have become an effective communication bridge between enterprises and users. Especially when using a customer service system like Neptune's SCRM, how to efficiently manage and communicate with a large number of potential customers has become the key to a company's success. In order to improve accuracy, companies need to be able to efficiently screen and verify the contact information of potential customers. The screening function of Digital Planet provides strong support for this demand.

22

2025-01

How does Neptune's overseas SCRM improve the response rate of WhatsApp overseas customers? Try filtering bulk tags!

WhatsApp overseas customers are an important target group for many cross-border e-commerce and international brands. In order to improve the accuracy of marketing, many companies use WhatsApp group tagging as a tool to manage customer data in a refined manner and achieve more efficient customer communication and marketing promotion. Through tag management, companies can push precise content based on customer behavior, needs and interests, thereby improving customer response rates. At the same time, combined with the powerful data screening and classification functions of the Digital Planet screening and detection platform, companies can further optimize customer data, improve marketing effects, and achieve the best customer conversion.

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