How to use Neptune Overseas SCRM in combination with the digital planet screening function?
In cross-border e-commerce and international marketing, customer relationship management systems (CRM) has become an effective communication bridge between enterprises and users. Especially when using a customer service system like Neptune's SCRM, how to efficiently manage and communicate with a large number of potential customers has become the key to a company's success. In order to improve accuracy, companies need to be able to efficiently screen and verify the contact information of potential customers.digital planetThe filter function provides strong support for this requirement.
This article will explore how toNeptune goes to seaSCRMandDigital planet screening functionUse them together to achieve more efficient customer management and precise customer interaction.
What is Neptune Goes to Sea?SCRM?
Neptune goes to seaSCRM is a customer service system specially designed for cross-border e-commerce and international brands. It aims to help companies communicate efficiently with customers through multiple channels. Its core features include:
·Multi-platform docking:supportThe integration of multiple social platforms such as Facebook, WhatsApp, and Instagram helps enterprises manage various social accounts in a unified manner.
·Customer data analysis: Provide enterprises with accurate marketing decision-making data through in-depth analysis of customer behavior.
·Intelligent customer service function: Automatically answer customer questions and improve customer service efficiency.
However, Neptune goes to seaAlthough SCRM has significant advantages in customer communication and management, it still needs more precise screening tools when it comes to customer data screening. This is where the value of Digital Planet lies.
Advantages of Digital Planet Screening Function
Digital Planet's screening function can help companies accurately screen out target customers who meet specific conditions from massive user data. Whether it is screening out whether accounts have been opened on a specific platform or screening out active users, Digital Planet can complete it efficiently. With this feature, businesses can:
·Precise screening: Accurately screen out target customers based on their geographical location, platform usage, activity and other conditions.
·Batch processing: Supports batch processing of massive numbers, saving a lot of manual screening time.
·real time updates: Digital Planet can update customer data in real time, ensuring that companies obtain the latest and most effective user information.
Neptune goes to seaThe combined use of SCRM and Digital Planet
by addingNeptune goes to seaSCRMandDigital planet screening functionCombined, enterprises can achieve more precise customer screening and efficient customer relationship management. Here are a few key steps on how to use them together:
1.Data import and filtering
First, companies can go overseas from NeptuneUser data collected in the SCRM system is imported intodigital planetplatform. In Digital Planet's screening system, users can set filtering conditions, such as user activity, whether certain platform accounts are opened, whether the account is valid, etc. This ensures that the import to Neptune goes to seaCustomer data in SCRM is more accurate, avoiding invalid numbers from interfering with subsequent marketing efforts.
2.Application of filter results
Through the filtering function of Digital Planet, companies can accurately locate target users, and these filtered data can be directly imported into Neptune.In SCRM, it is used for subsequent customer management and communication. In this way, customer service staff can provide more personalized services to real potential customers and improve customer experience.
3.Optimize customer service process
Combined with the data filtering function of Digital Planet, enterprises can know in advance which customers are active and which are potential high-value customers. This can help customer service staff adopt different strategies when communicating and prioritize important customers, thereby improving customer service efficiency and customer satisfaction.
How to improve the marketing effect of cross-border e-commerce?
Combined with the digital planet screening function and Neptune's voyage to the seaThe advantage of SCRM is that it can not only accurately screen customer data, but also help companies optimize the overall marketing process. In cross-border e-commerce marketing, accurate customer data is the key to success. After precise screening, companies can:
·Reduce marketing costs: By filtering out more qualified customers, you can avoid ineffective marketing and reduce advertising costs.
·Improve customer conversion rate: Based on the screening results, companies can develop more personalized and precise marketing strategies and improve conversion rates.
·Improve brand loyalty: Improve customer satisfaction and loyalty through high-quality customer service, thereby promoting long-term brand development.
Conclusion
WillNeptune goes to seaSCRMandDigital planet screening functionUsed in combination, it can not only provide cross-border e-commerce companies with accurate customer data, but also help companies improve their overall customer management efficiency. The combination of precise customer screening and efficient customer service system can greatly improve the company's operational effectiveness and market competitiveness, and is an important guarantee for successful overseas expansion. In this way, companies can better manage overseas customers and improve marketingROI and occupy a position in the global market.
digital planetis a world-leading number screening platform that combinesGlobal mobile phone number segment selection, number generation, deduplication, comparison and other functions. It supports customers worldwideBatch numbers for 236 countriesScreening and testing services, currently supports40+ social and apps like:
The platform has several features includingOpen filtering, active filtering, interactive filtering, gender filtering, avatar filtering, age filtering, online filtering, precise filtering, duration filtering, power-on filtering, empty number filtering, mobile phone device filteringwait.
Platform providesSelf-screening mode, generation screening mode, fine screening mode and customized mode, to meet the needs of different users.
Its advantage lies in integrating major social networking and applications around the world, providing one-stop, real-time and efficient number screening services to help you achieve global digital development.
You can find it on the official channelt.me/xingqiuproGet more information and verify the identity of business personnel through the official website. official businesstelegram:@xq966
(Warm reminder: When searching for the official customer service number on Telegram, be sure to look for the username.xq966), you can also verify it through the official website personnel:https://www.xingqiu.pro/check.html, confirm whether the business contact you is a planet official
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