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In cross-border e-commerce and international marketing, customer relationship management system (CRM) has become a bridge of effective communication between enterprises and users. Especially when using a customer service system like Aquamana SCRM, how to efficiently manage and communicate a large number of potential customers has become the key to the success of the enterprise. In order to improve accuracy, companies need to be able to efficiently screen and verify potential customers' contact information.Digital PlanetThe screening function just provides strong support for this need.
This article will discuss how toNeptune goes out to seaSCRMandDigital Planet Sieve FunctionUse it in combination to achieve more efficient customer management and accurate customer interaction.
What is Neptune going out to seaSCRM?
Neptune goes out to seaSCRM is a customer service system designed for cross-border e-commerce and international brands, aiming to help enterprises communicate efficiently with customers through multiple channels. Its core functions include:
·Multi-platform docking:supportThe integration of multiple social platforms such as Facebook, WhatsApp, Instagram, etc. helps enterprises manage various social accounts in a unified manner.
·Customer Data Analysis: Through in-depth analysis of customer behavior, enterprises can provide accurate marketing decision data.
·Intelligent customer service function: Automatically answer customer questions and improve customer service efficiency.
However, Aquaman went out to seaAlthough SCRM has significant advantages in customer communication and management, it still requires more accurate screening tools in customer data screening, which is the value of the digital planet.
Advantages of Digital Planet Screening Function
The digital planet's screening function can help enterprises accurately filter out target customers that meet specific conditions in massive user data. Whether it is filtering whether an account has been opened for a specific platform or filtering out active users, the Digital Planet can be efficiently completed. Through this feature, enterprises can:
·Accurate filtering: Accurately select target customers based on the customer's geographical location, platform usage, activity and other conditions.
·Batch processing: Supports batch processing of massive numbers, saving a lot of manual filtering time.
·Real-time update: Digital Planet can update customer data in real time to ensure that the company obtains the latest and most effective user information.
Neptune goes out to seaThe combination of SCRM and digital planets
ByNeptune goes out to seaSCRMandDigital Planet Sieve FunctionIn combination, enterprises can achieve more accurate customer screening and efficient customer relationship management. Here are a few key steps for how to use it in combination:
1.Data import and filtering
First, companies can go overseas from NeptuneImport the user data collected in the SCRM system intoDigital Planetplatform. In the digital planet's screening system, users can set filtering conditions, such as user activity, whether certain platform accounts are opened, whether the account is valid, etc. This ensures that the import is made to the Sea KingThe customer data in SCRM is more accurate, avoiding the interference of invalid numbers on subsequent marketing efforts.
2.Application of filtering results
Through the filtering function of the digital planet, enterprises can accurately locate target users, and these filtered data can be directly imported into Neptune's overseasIn SCRM, it is used for subsequent customer management and communication. In this way, customer service personnel can provide more personalized services to real potential customers and improve customer experience.
3.Optimize customer service process
Combined with the data screening function of Digital Planet, enterprises can know in advance which customers are active and which are potential high-value customers. This can help customer service personnel adopt different strategies when communicating and prioritize important customers, thereby improving customer service efficiency and customer satisfaction.
How to improve the marketing effectiveness of cross-border e-commerce?
Combining the digital planet sieve function and Neptune's out-of-seaThe advantages of SCRM are not only able to accurately screen customer data, but also help companies optimize their overall marketing processes. In cross-border e-commerce marketing, accurate customer data is the key to success. After accurate screening, enterprises can:
·Reduce marketing costs: By selecting more qualified customers, avoiding invalid marketing and reducing advertising costs.
·Improve customer conversion rate: According to the screening results, companies can formulate more personalized and accurate marketing strategies to improve conversion rates.
·Improve brand loyalty: Through high-quality customer service, improve customer satisfaction and loyalty, and thus promote the long-term development of the brand.
Conclusion
WillNeptune goes out to seaSCRMandDigital Planet Sieve FunctionCombined use can not only provide accurate customer data for cross-border e-commerce companies, but also help companies improve overall customer management efficiency. Combining accurate customer screening and efficient customer service system can greatly improve the operational effectiveness and market competitiveness of the company, and is an important guarantee for achieving successful overseas trip. In this way, companies can better manage overseas customers and improve marketingROI and occupy a place in the global market.
Digital PlanetIt is a world-leading number screening platform that combinesGlobal mobile phone number segment selection, number generation, deduplication, comparison and other functions. It supports global customersBulk numbers from 236 countriesFiltering and testing services, currently supportedMore than 40 social and apps, such as:
The platform has several features, includingOpen filtering, active filtering, interactive filtering, gender filtering, avatar filtering, age filtering, online filtering, accurate filtering, duration filtering, power-on filtering, empty number filtering, mobile device filteringwait.
Platform providesSelf-sieve mode, sieve mode, fine-sieve mode and custom mode, to meet the needs of different users.
Its advantage lies in the integration of major social and applications around the world, providing one-stop, real-time and efficient number screening services to help you achieve global digital development.
You can use the official channelt.me/xingqiuproGet more information and verify the identity of business personnel through the official website. Official Businesstelegram:@xq966
(Warm reminder: You must identify the user name when searching for the official customer service number on Telegramxq966), you can also verify through the official website:https://www.xingqiu.pro/check.html, confirm whether the business you are in contact with is a planet official
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