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When doing overseas marketing, telemarketing or community operations, one of the most frequently asked questions is:How did you know this number?WhatsApp online status?
Many people have the same confusion: Are users usingWhatsApp? How often is he online? Were you still online just now? If this information can be judged quickly, it will not only save communication costs, but also improve the hit rate before sending marketing messages.
This article will talk about it in detailWhatsApp online statusHow to look at it, how to operate it on mobile phones and computers respectively, what information can be found and what cannot be found, and there are methods suitable for batch operations, suitable for those who want to obtainAccurateWhatsApp target audienceof teams and individuals.
What does WhatsApp online status look like?
OpenWhatsApp, you will often see two statuses:
l"online": Indicates that the other party is usingWhatsApp, the app or web page is open.
l"Last online time": Indicates the last time the user openedWhatsApp time.
For example:
If you enter a chat window, it will display above"Online" means he is using it now. If it says "Online at 10:24 am today", that is the last time the other party used WhatsApp.
But there is also a situation where you can't see anything, only a nickname is displayed. This is usually because the other party has turned on privacy settings, preventing non-contacts from seeing his online status or last online time.
At this time, you need to know some operating skills in order to"See through, don't tell."
Check with mobile phoneWhatsApp online status, how to operate it most stably?
Most people still use their mobile phones to checkWhatsApp online status. The operation is actually very simple, but there are also small details to pay attention to:
Add number to address book
Whether it isFor iPhone or Android, first save the target number in the address book (with country code). For example, for US numbers, write "+1XXXXXXXXXX".
OpenWhatsApp search contacts
EnterOn the WhatsApp main interface, click the "New Chat" button in the lower right corner to search for the just-saved contact.
Click to enter the chat window
After entering the chat window, you can see the online status or the last online time (provided the other party has not turned off this function).
What should I do if the status is not displayed?
Sometimes even if the other party is a normal user, you still can't see the online status. This is usually the following situation:
lThe other party has set up a privacy block
lYou did not save the other party as a contact
lYou were blocked by the other party
lThe other party’s account has been canceled or blocked.
Whether the online status can be seen or not depends not only on the other party's settings, but also on whether you have added each other and whether you have interacted with each other.
How to check on computerWhatsApp online status? It can also be done on the web page
If you are doing batch communication, use a computer to checkWhatsApp online status will be more efficient. The operation is also very intuitive:
Log inWhatsApp Web
Access in browser web.whatsapp.com, scan the QR code to log in.
Add contacts or search for existing users
If you have already had a conversation record with this user, you can directly click on the chat window to view the status; if not, you can initiate a conversation on the mobile phone first, and then return to the web page to view it.
Status display is consistent
Web page displayThe "online" or "last online time" methods are basically the same as those on the mobile phone. The only difference is that you can switch between multiple chat windows at one time to save operation time.
Being able to see the status does not mean that the account must be active. The key is to judge from multiple dimensions.
Many people are checkingAfter WhatsApp online status, I thought that as long as I saw "Online", everything would be fine. In fact, this is not entirely the case.
Some accounts appear to be in normal condition, but in fact:
lI haven’t responded to messages for a long time. I belong to"Registration is inactive"
lAfter setting privacy, pretend"Never online"
lDropped by user but not logged out
If you are doing marketing or telemarketing, just rely on your eyes"Online" is not enough. A more accurate method is to cross-judge through multiple data points, such as avatars, nicknames, interaction records, whether messages can be successfully sent, etc.
Can I check it in batches?WhatsApp online status? What are the conventional methods?
When the numbers you need to deal with are no longer a few, but hundreds, thousands or even tens of thousands, it is completely unrealistic to manually click on the contacts. At this time, there are several methods you can refer to:
Method 1: UseWhatsApp group filtering
lAdd multiple numbers to a new group
lCheck which accounts have successfully joined the group and display the status
lThis method is generally efficient, but can determine part of the status without adding contacts.
Method 2: Use a batch testing platform
If you have a list of mobile phone numbers and want to see which numbers are active in batches, consider using a platform with detection capabilities. This type of platform simulates multiple status recognitions through the system and can output aList of WhatsApp online statuses, containing the following fields:
lIs the number registered?WhatsApp
lWhether to display avatar and nickname
lCan I send a message?
lWhether the current status is displayed as"Online" or "Recently active"
Test results usually supportExport to Excel or CSV to facilitate subsequent operations, such as placement, filtering, and segmentation.
Case reference: Operator screeningAfter 20,000 users, only 6,000 active accounts will be retained.
A Southeast Asian e-commerce team is startingBefore the WhatsApp promotion, there were about 20,000 historical customer numbers on hand. They originally planned to post the information directly, but someone within the team proposed to check which numbers were actually still in use.
So, they checked it through the systemWhatsApp online status, discover which:
l7800 numbers are no longer registered with WhatsApp
l3,400 numbers show no status, missing avatars, and failed message delivery
lonly remaining5800 numbers are in normal status and active within the last 30 days
In the end, the delivery cost was controlled to less than one-third of the original. Although there are other data on the subsequent delivery effects, the screening behavior itself helped them avoid a batch of"Invalid customer".
This case illustrates,Although WhatsApp online status cannot determine whether a user will convert, it can be used as a pre-judgment basis to improve marketing hit rates.
What else can WhatsApp online status be used for?
In addition to the regular"See who is here or not", online status can also be used in conjunction with the following behaviors:
lSchedule delivery: If you find that a user alwaysIt goes online after 8 o'clock, and you can set the message to be sent out at that time.
lDetermine whether a customer is potentially active: Some silent customers seem not to reply, but you find that they are online every day, which shows that they are still observing.
lavoid being reported: Avoid frequently sending messages to users who have never been online, especially users who have not opened a conversation, as there is a risk of their accounts being banned.
so,WhatsApp online status is more than just a label, it is an important entry point for you to understand customer behavior and habits.
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