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One of the most commonly mentioned issues when doing overseas marketing, telemarketing or community operations is:How do you know this numberWhatsApp online status?
Many people have the same confusion: Are users using itWhatsApp? How often does he go online? Did you just stay online? If this information can be judged quickly, it will not only save communication costs, but also increase the hit rate before sending marketing messages.
This article will be discussed in detailWhatsApp online statusHow to see, how to operate the mobile phone and computer separately, what information can be found, which ones cannot be found, and there are also methods suitable for batch operations, suitable for obtainingAccurateWhatsApp target groupteam and individual.
What exactly does WhatsApp online look like?
OpenWhatsApp, you will often see two states:
l"Online": It means the other party is using itWhatsApp, an app or web page is opened.
l"Last online time": means the last time the user opensWhatsApp time.
For example:
If you enter a chat window, the above displays"Online", that's what he is using now. If “online at 10:24 am today” is displayed, it is the time when the other party last used WhatsApp.
But there is also a situation where you can't see anything and only display a nickname. This is usually the other party has turned on the privacy settings so that non-contacts can not see their online status or the last online time.
At this time, you must understand some operating skills to"See through but don't say it out."
Check with your mobile phoneWhatsApp is online, how to operate the most stable?
Most people still use mobile phones to checkWhatsApp online status. The operation is actually very simple, but there are small details to pay attention to:
Add a number to the address book
Whether it isiPhone or Android, save the target number in the address book (with national area code), for example, the US number is written as "+1XXXXXXXXXXXX".
OpenWhatsApp Search Contact
EnterIn the main interface of WhatsApp, click the "New Chat" button in the lower right corner to search for the contact you just saved.
Click to enter the chat window
After entering the chat window, you can see the online status or the last time you go online (provided that the other party does not turn off this function).
What should I do if the status does not display?
Sometimes even if the other party is a normal user, you still cannot see the online status. This is usually the following situation:
lThe other party has set up privacy blocking
lYou did not save the other person as a contact
lYou've been blocked by the other party
lThe other party's account has been cancelled or blocked
Whether you can see the online status is not only the other party’s settings, but also related to whether you have added each other and whether you have interacted with each other.
How to check the computerWhatsApp online status? It can also be done on the web
If you are doing batch communication, check it with a computerWhatsApp will be more efficient online. The operation is also very intuitive:
Log inWhatsApp Web
Visit in the browser web.whatsapp.com, scan the QR code to log in.
Add a contact or search for existing users
If you have already had a conversation record with this user, you can directly click on the chat window to view the status; if not, you can start a conversation on the mobile phone and then return to the web page to view.
Consistent display mode
Display on the web pageThe "online" or "last online time" method is basically the same as that of the mobile phone. The only difference is that you can switch between multiple chat windows at once to save operation time.
Being able to see the status does not mean that the account must be active. The key is to make multiple dimensions of judgment.
Many people are checkingAfter WhatsApp is online, I thought that as long as I see "online", everything will be fine. In fact, it is not exactly the case.
Some accounts seem to be in good condition, but in fact:
lNot replying to the message for a long time, belongs to"Registering is not active"
lAfter setting privacy, pretend“Never online”
lDiscarded by the user but not logged out
If you are doing marketing or telemarketing, just look at it with your eyes"Online" is not enough. A more accurate method is to cross-judgment through multiple data points, such as avatar, nickname, interactive records, whether messages can be sent successfully, etc.
Can I check in batchesWhatsApp online status? What are the conventional methods?
When the numbers you need to process are no longer a few, but hundreds, thousands or even tens of thousands, it is completely unrealistic to manually click on the contact. At this time, there are several methods to refer to:
Method 1: UseWhatsApp Group Filter
lAdd multiple numbers to a new group
lCheck which accounts successfully join the group and display status
lThis method is average, but it can determine some status without adding a contact person
Method 2: Use batch testing platform
If you have a list of mobile phone numbers and want to batch check which numbers are active, you can consider using a platform with detection function. This type of platform can output a copy by simulating multiple status recognition through the systemA list of WhatsApp online status, containing the following fields:
lRegister the numberWhatsApp
lWhether to display avatar and nickname
lCan I send a message
lWhether the current status is displayed as"Online" or "Recently Active"
The test results usually supportExcel or CSV export is convenient for subsequent operations, such as delivery, filtering, and segmentation.
Case reference: Operator filteringOnly 6,000 active accounts will be retained after 20,000 users
A Southeast Asian e-commerce team is startingBefore the WhatsApp promotion, there was a batch of historical customer numbers on hand. They initially planned to send all the information directly, but someone within the team asked to check which numbers are actually still in use.
So they checked it through the systemWhatsApp online status, find:
l7800 numbers no longer registered WhatsApp
l3400 numbers show status, missing avatar, failed message delivery
lOnly left5800 numbers have normal status and activity in the last 30 days
In the end, the cost of delivery was controlled within one-third of the original. Although there was data on subsequent delivery results, the screening behavior itself helped them avoid a batch of"Invalid customer".
This case shows thatAlthough the online status of WhatsApp cannot determine whether the user will convert, it can be used as a basis for pre-judgment to improve marketing hit rate.
What else can WhatsApp online status be used for?
Except for the regular"See who is here or not", online status can also be used in conjunction with the following behaviors:
lSchedule the sending time: If you find that a user is always at nightIt will be launched after 8 o'clock, and you can set the message to send it at that time.
lDetermine whether a customer is potentially active: Some silent customers seem to have no response, but you find that they are online every day, which means they are still observing.
lAvoid being reported: Avoid frequent messages to users who have never been online, especially those who have not started the conversation, which has the risk of banning the account.
so,WhatsApp online status is not just a tag, but also an important entrance to you to understand customer behavioral habits.
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