Frequently asked questions about cross-border delivery | Number outage detection to solve empty number interference

 When doing cross-border promotion, especially sending text messages to overseas markets,The most common problems encountered in WhatsApp private messaging, advertising, or social platform diversion are: users do not respond, delivery fails, and data cannot be verified. Many people will attribute these phenomena to content problems or inaccurate delivery strategies, but one of the real underlying reasons is that these mobile phone numbersThe number itself is empty, out of service or has expired.. This is why before launching cross-border, you must do one thing:Number outage detection. If the user data you have is directly used for delivery without detection, it may exceed30% of operations are "wasting budget".

Now, passDigital Planet Number Screening and Detection Platform, you can determine in advance which numbers are down and which are online, and then decide whether to invest resources. This step may seem simple, but behind the scenes it can bring about significant conversion efficiency improvements and operational cost optimization.

 

The real impact of outage number and empty number data

The SMS channel is blocked,WhatsApp accounts are restricted, email open rates are extremely low, and users cannot convert after clicking on your ads. These may be directly related to the quality of your data. In cross-border e-commerce, SaaS overseas expansion, education projects, and financial services, mobile phone numbers are usually the first point of contact. If this number is wrong, down, or canceled, then all your subsequent actions will be invalid. What's more serious is that if you continue to send content to the suspended number, the platform may mark your behavior as "spamming", which may trigger risk control at best, or suspend the account or block the domain name at worst.

In some markets, such as the Philippines, Vietnam, and India, users change their numbers frequently, and virtual number segments are more common. You think it is live data, but in fact there is no way to contact it. If you want to avoid these losses, you must first doNumber outage detection.

 

How the Digital Planet Platform performs outage detection

The Digital Planet platform provides one-stop shutdown detection capabilities including batch import, automatic detection, and result marking. You only need to prepare a list of mobile phone numbers (supporting numbers from multiple countries). After uploading to the platform, the system will automatically identify the country segment and perform the detection process. The detection content includes: whether the current number is online, whether it has been shut down, whether it is an empty number, whether it is a format error or a high-risk number segment.

After the test is completed, you will get a clear data result table, with fields including the original mobile phone number, test result status (online, down, empty, etc.), country affiliation, test time, etc. No manual judgment is required, the system has automatically completed status marking, allowing you to quickly filter, export and enter the next step of the operation process.

 

How to improve delivery efficiency with test results

Some customers directly imported the pre-test numbersThe WhatsApp system sent messages and found that the delivery rate was as low as 40%, and the account was frequently reminded by risk control. After using Digital Planet Detection, they cleaned all "downtime" and "empty account" data and imported only the real active user pool. The WhatsApp reach rate increased to 88%, and the conversion rate also increased significantly. The same logic applies to SMS delivery. After filtering out invalid numbers, the SMS delivery success rate directly rises to more than 95%, which not only saves costs, but also improves click and response performance.

 

Not only detection, but also label group management

Many companies' mobile phone number data comes from a wide range of sources, including registration data, advertising traffic or data provided by outsourcing agents. The quality of the data varies. Digital Planet supports labeling test results, such as"Down", "Online", "Empty Number", "Virtual Number Segment", "Country Classification", etc. Enterprises can export lists of different categories as needed and establish multiple reach strategies. For example: push main products to users who are "online + local operators"; design retention and recovery strategies for "online + non-local" users; directly eliminate "empty accounts and downtime accounts" without following up.

 

Early detection is more cost-effective than remediation

If you wait until the delivery fails to analyze the reasons and clean the data, it will be too late. Every failed piece of data is a risk of budget drain, missed opportunities, and account restrictions. WillNumber outage detectionas a pre-launch"Data entry screening" is a more secure and efficient operation method. Especially in areas such as cross-border e-commerce, financial transformation, course enrollment, and WhatsApp lead operations, every contact you make should be based on "available data."

You can now upload your mobile phone number data toDigital Planet Number Screening and Detection Platform, first run a round of testing to eliminate those numbers that are no longer reachable, and then start your marketing action. Clean the data first, then transformation can work.

 

digital planetis a world-leading number screening platform that combinesGlobal mobile phone number segment selection, number generation, deduplication, comparison and other functions. It supports customers worldwideBatch numbers for 236 countriesScreening and testing services, currently supports40+ social and apps like:

whatsapp/line, twitter, facebook, Instagram, LinkedIn, Viber, zalo, binance, signal, skype, DISCORD, Amazon, Microsoft, Truemoney, Snapchat, kakao, Wish, GoogleVoice, Botim, MoMo, TikTok, GCash, Fantuan, Airbnb, Cash, VKontakte, Band, Mint, Paytm, VNPay, Moj, DHL, Okx, MasterCard, ICICBank, Bybwait.

The platform has several features includingOpen filtering, active filtering, interactive filtering, gender filtering, avatar filtering, age filtering, online filtering, precise filtering, duration filtering, power-on filtering, empty number filtering, mobile phone device filteringwait.

Platform providesSelf-screening mode, generation screening mode, fine screening mode and customized mode, to meet the needs of different users.

Its advantage lies in integrating major social networking and applications around the world, providing one-stop, real-time and efficient number screening services to help you achieve global digital development.

You can find it on the official channelt.me/xingqiuproGet more information and verify the identity of business personnel through the official website. official businesstelegram:@xq966

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