Is the user offline for a long time? Teach you to use Telegram online status monitoring to identify silent accounts

DoWhen Telegram operates overseas, silent customers are often the culprit that “lowers the conversion rate.” You might think that adding a customer to a group means entering a private domain, but in fact, most of the accounts are no longer online, inactive, or have even been banned. Every message you send may be sent to "invisible people", which is a real waste of resources.

How to quickly identify these accounts that have been offline for a long time? How to systematically eliminate silent users and focus on converting highly responsive customers?Digital Planet Platformas a globalThe social AI number screening platform in 244 countries provides "online status detection" and "silent account identification" functions specifically for Telegram to help companies clean up their customer pool efficiently.

The cost of operating a silent account is much higher than you think

The following are common losses caused by silent users:

lGroup messages have not been read for a long time, which affects marketing data judgment.

lBot process entry rate is low and robot resources are wasted

lThe customer service system repeatedly reaches the same silent user, wasting labor

lAccounts frequently interact with silent users and are easilyTelegram misjudged it as a "low-quality account"

lGroup activity rate drops, affecting recommendation and weighted ranking

Especially in large-scale operations, if you do not proactively identify silent accounts, your conversion efficiency, operational rhythm, and account security will be seriously affected.

How to judgeAre Telegram accounts "silent"?

Telegram will not actively mark "whether silent", but it can be judged from the following three dimensions:

1. It has been online for too long recently

If the account shows"last seen a long time ago" means that it has not been online for at least 30 days and is most likely abandoned.

2. The online frequency is extremely low

Even though I have been online recently, the time interval between each login exceedsFor more than 10 days, the active value is extremely low.

3. Lack of interactive behavior records

never openedBot messages, no links clicked, and no conversations initiated are considered "non-interactive customers".

The above three states are usually combined to form the internal situation of the enterprise."Silent account" definition standard.

How does Digital Planet identify silent users with one click?

Digital Planet PlatformDesigned specifically for cross-border social operations, itsThe Telegram module provides the following detection capabilities:

Telegram registration status detection

Mobile phone numbers can be imported in batches to identify whether they are activated or not.For Telegram accounts, the first step is to remove “unregistered accounts”.

Recent online time status identification

The platform will divide accounts into:

lRecently online (1 second to 2 days)

lOnline within 7 days

lLaunch within 30 days

lNot online for more than 30 days (deemed as a silent account)

Active frequency modeling

The platform combines online records and account behavior models to identifyA typical silent user with "low frequency online + no interaction".

Automatic labeling of silent tags

The system will automatically add the above account"Silent user" label, and supports one-click export for use in CRM systems, mass messaging platforms, customer service systems, etc.

Practical process: How to eliminate silent numbers in operations?

Below is a trip to SingaporeThe standard process for SaaS companies to clean silent accounts through Digital Planet:

1.import30,000 registered user mobile phone numbers

2.implementTelegram registration status + online time + active frequency detection

3.The test results are as follows:

¢Unregistered account:4,100 items

¢Registered but closeNo login behavior for 30 days: 6,800

¢register+ Low frequency online + No interaction: 5,200

¢register+ Online in the past 7 days + Interactions: 12,900

4.CullAfter 11,000 silent accounts, the response rate for group messages increased from the original 9.2% to 23.4%

5.The customer service team handles dailyThe number of visitors dropped from 800 to 400 effectively, but the per capita conversion increased by 1.8 times.

Application scenarios: Which aspects are recommended to eliminate silent users in advance?

lBefore the event starts: Only push to highly active users to avoid complaints or account restrictions.

lBefore the Bot system goes online: Filter silent accounts and improve menu completion rate

lWhen customer service tickets are stressful: Give priority to high-response customers

lWithin the community operation and maintenance cycle: Clean silent accounts every month to maintain group activity

lBefore importing the CRM system: Avoid redundant data entrySaaS system, waste of costs

Conclusion: It’s not that the customer doesn’t reply to you, it’s that he’s not online at all.

Foreign trade operations are not"As long as you pull in, you can close the deal", but "identify who is still online, who will respond, and who is worthy of continuing to operate." Rather than blindly reaching silent users, it is better to identify them in advance - and then invest more energy to get twice the result with half the effort.

Digital Planet Platform is now openTelegram account registration detection, online frequency identification, silent user marking functions support users in 244 countries around the world, one-click filtering, structured export, and docking group messaging tools. Contact customer service immediately to get a free trial, clean your customer pool, and move from silence to conversion.

digital planet is a world-leading number screening platform that combines Global mobile phone number segment selection, number generation, deduplication, comparison and other functions . It supports customers worldwideBatch numbers for 236 countriesScreening and testing services , currently supports40+ social and apps like:

whatsapp/line, twitter, facebook, Instagram, LinkedIn, Viber, zalo, binance, signal, skype, DISCORD, Amazon, Microsoft, Truemoney, Snapchat, kakao, Wish, GoogleVoice, Botim, MoMo, TikTok, GCash, Fantuan, Airbnb, Cash, VKontakte, Band, Mint, Paytm, VNPay, Moj, DHL, Okx, MasterCard, ICICBank, Byb Wait.

The platform has several features including Open filtering, active filtering, interactive filtering, gender filtering, avatar filtering, age filtering, online filtering, precise filtering, duration filtering, power-on filtering, empty number filtering, mobile phone device filtering wait.

Platform provides Self-screening mode, generation screening mode, fine screening mode and customized mode , to meet the needs of different users.

Its advantage lies in integrating major social networking and applications around the world, providing one-stop, real-time and efficient number screening services to help you achieve global digital development.

You can find it on the official channelt.me/xingqiupro Get more information and verify the identity of business personnel through the official website. official businesstelegram:@xq966

(Kind tips:existWhen searching for Telegram’s official customer service number, be sure to look for the usernamexq966), you can also verify it through the official website personnel: https://www.xingqiu.pro/check.html , confirm whether the business contact you is a planet official