Is it difficult to break through the high-frequency reach of voice outbound calls? Batch account screening helps improve response rate and customer reach rate

In large-scale voice marketing,In projects such as AI outbound call notifications and customer service reminders, phone contact rate has increasingly become a core indicator that teams pay attention to. Especially in scenarios such as cross-border overseas operations, local high-frequency outbound calls, and financial collections, teams often encounter a situation:Tens of thousands of calls made, response rate insufficient5%, fewer customers actually get through and respond.

The problem often does not lie in the words or the system, but in the source——Poor number data quality, unclear status, and too few active users. There may be a large number of unregistered, banned, invalid or complained accounts among these numbers. If they are not screened and classified before dialing, the result will be high frequency of outbound calls and inefficient reporting.

Digital Planet provides global coverage of number screening and detection capabilities, and has launched a dedicatedHigh frequency outbound call number screening service, helping the outbound call team to accurately identify reachable users and improve the overall reach rate and conversion efficiency.

The core reasons for failure of high-frequency outbound calls

Traditional outbound call systems often ignoreThe "Quality Screening Before Calling" link only looks at call records and connection rates, but in fact data failures are mostly concentrated in:

lThe batch list contains a large number of unnamed or unregistered users

lThe target number has long been abandoned or is in a blocked or out-of-service state.

lVirtual accounts and secondary sales accounts cannot form effective conversations.

lThe user complaint rate is high, and the system does not detect it after the operator blocks it.

lThe data attribution is wrong, resulting in a decrease in the efficiency of cross-region calls.

The final performance is:Call costs are rising, but customer feedback is getting worse.

What high-frequency outbound call screening capabilities does Digital Planet provide?

In order to solve this industry pain point, Digital Planet launched a batch screening system before voice group calls, adapting to the company's own outbound call system,SaaS service provider, customer service middle platform.

Registration status check

Determine whether the mobile phone number has been registered on commonly used social or communication platforms, filter out unnamed and unreachable accounts, and improve the basic recognition rate.

Activity assisted identification

Use the model to determine whether the number has recent communication behavior or social usage traces to help prioritize delivery.Number segment with "possibility of response".

Banning and abnormal account identification

Identify whether it is a blacklisted segment, blocked segment, high-complaint frequency band, operator-restricted dial-up segment, etc., and automatically mark it as high risk.

Virtual number elimination and format standardization

Eliminate invalid resources such as high-frequency virtual numbers and transcoded numbers, and standardize global244 country number format, automatically identifies country affiliation.

Export available customer pool with one click

The system supports batch export of results by tags for quick import into the outbound call system,CRM or SaaS tools to execute the next step of delivery or conversion process.

Practical case: Improving efficiency in overseas financial outbound calling scenarios

An overseas financial platform serving the Southeast Asian and Middle Eastern markets plans to target the pastUsers who have registered but not converted within 90 days will receive a voice reminder. The original list consisted of 16,000 mobile phone numbers, consisting of advertising leads, forms, and uncompleted registered users.

Directly imported into the outbound call platform without detection, the results are as follows:

lThe first-time connection rate is only29.7%

lcall failure rate41.2% (due to number non-existence, ban, rejection, etc.)

lInsufficient conversion rate2.1%

After the team accesses the Digital Planet platform for batch screening:

lUnregistered or banned accounts will be removed4,200 items

lEliminate virtual numbers2,300 items

lactual surplus9,500 target users with "registration + normal status"

The effect was significantly improved after the second outbound call:

lThe connection rate increased to63.4%

lThe average customer response latency is reduced to4.5 hours

lConversion rate increased to6.7%, efficiency increased by more than 3 times

Which industries are suitable for introducing this screening mechanism?

lAutomatic return visits to customers in the education industry (audition reminders, information follow-up)

lMedical and aesthetic appointment reminders

lFinancial and Payment Call Notices

lOrder confirmation on local supermarket platform/delivery communication

lInitial follow-up of cross-border service platform customer service

lVoice guidance and remarketing in the insurance industry

lenterpriseHR recruitment lead phone confirmation process

In these industries,Behind every call is a cost investment, eliminating unreachable users in advance can ensure that resources are used on truly responsive customers.

Conclusion

The voice outbound call is being made from"Quantity-based delivery" has evolved into "quality control and screening". Whether the call you make can really be connected and whether it is worth connecting depends on whether you have screened the number status before making an outbound call.

Digital Planet supports global number batch detection, registration status determination, account blocking identification, virtual number filtering and structured output. It has been fully adapted to voice outbound calling services, helping enterprises to improve call hit rates from the source.

digital planet is a world-leading number screening platform that combines Global mobile phone number segment selection, number generation, deduplication, comparison and other functions . It supports customers worldwideBatch numbers for 236 countriesScreening and testing services , currently supports40+ social and apps like:

whatsapp/line, twitter, facebook, Instagram, LinkedIn, Viber, zalo, binance, signal, skype, DISCORD, Amazon, Microsoft, Truemoney, Snapchat, kakao, Wish, GoogleVoice, Botim, MoMo, TikTok, GCash, Fantuan, Airbnb, Cash, VKontakte, Band, Mint, Paytm, VNPay, Moj, DHL, Okx, MasterCard, ICICBank, Byb Wait.

The platform has several features including Open filtering, active filtering, interactive filtering, gender filtering, avatar filtering, age filtering, online filtering, precise filtering, duration filtering, power-on filtering, empty number filtering, mobile phone device filtering wait.

Platform provides Self-screening mode, generation screening mode, fine screening mode and customized mode , to meet the needs of different users.

Its advantage lies in integrating major social networking and applications around the world, providing one-stop, real-time and efficient number screening services to help you achieve global digital development.

You can find it on the official channelt.me/xingqiupro Get more information and verify the identity of business personnel through the official website. official businesstelegram:@xq966

(Kind tips:existWhen searching for Telegram’s official customer service number, be sure to look for the usernamexq966), you can also verify it through the official website personnel: https://www.xingqiu.pro/check.html , confirm whether the business contact you is a planet official