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27
2026-04
Tips for waking up old Line customers. Long-term online users are more worthy of chatting first than short-term online users.
When many teams are doing line operations, they will accumulate a group of old customers, but when they actually wake up, they find that no one responds to the message, or the reply is very slow, and the effect is unstable. So I kept adjusting my words and increasing the frequency, but the overall improvement was not obvious.
24
2026-04
How to connect the Line Screening Interface to CRM: The frequency of updating local customer data determines subsequent efficiency
When doing local business in Japan or Southeast Asia, many teams will connect Line customer data to CRM for unified management. However, after using it for a period of time, you will find a problem: there are more and more data in the system, but there are less and less data that are really useful, and the efficiency of customer service follow-up is also declining.
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