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This article will focus on The actual operation of "batch outbound call list cleaning" was carried out, combined with digital planetIts advantages in large-scale number detection and behavioral tag recognition help enterprises build a complete cleaning chain from screening numbers to tags, from screening to export, from contact to conversion, and achieve trueAccurate outbound calls, reduce costs and increase efficiency.
Why Bulk List Cleaning Vs. Is it more important to "make more calls"?
Many outbound call teams fall into a misunderstanding: if the list is not accurate, just call more and you will always get conversions. But the actual result is often:
lThe dialing load of agents increases and call time is wasted on invalid numbers;
lEmpty numbers and account bans are frequently triggered, causing the number pool to deteriorate;
lThe investment in human resources is doubled, but the transformation effect remains unchanged;
lThe platform’s risk control system was frequently triggered, even causing the main account to be blocked;
lThe cost of sending call systems and SMS services has skyrocketed.
In the final analysis, the above problems are all due to the failure toClean the list, eliminate invalid, and filter risks.
The essence of precise outbound calling is not to dial too many times;Only dial what should be dialed, only dial what can be dialed, and only dial what is worth dialing. This is where batch cleaning comes into play.
What are the common list problems in batch outbound calls?
In the process of daily contact with customers, the following types of list problems occur frequently:
l Empty number: The number does not exist or has never been activated, and there is no signal after dialing;
l Outage number: Users are deactivated due to arrears, account abandonment, or long-term non-use;
l Users at risk of being banned: The number has caused multiple complaints or card blocking records;
l Duplicate number: There are multiple identical numbers in the list, causing repeated dialing;
l The format is not uniform: Missing area code, character interference, abnormal number digits;
l No active records: The user has not used it for a long time, and the reach success rate is extremely low.
If you directly use the above list to make calls, it will not only waste a lot of resources, but also seriously lower the overall operating data and lower the system judgment standards.
By using professional platforms such as Digital PlanetBatch list detection and cleaning, these problems can be identified and dealt with one by one before outbound calls, optimizing efficiency from the source.
The core process of batch list cleaning
When companies conduct batch phone list cleaning, they should follow a standard process to avoid missing key steps:
Step 1: Import original number data
Organize the to-be-tested list into a standard format (e.g. CSV or TXT) to ensure that each number has a consistent structure and facilitates batch processing. The platform can automatically clean abnormal characters and format differences.
Step 2: Set detection dimensions
Set cleaning goals based on business needs. For example: only need to check whether it is registered, or further check the shutdown status, account ban label, activity label, belonging operator, etc.
Step Three: System Batch Testing
The platform automatically performs detection tasks and quickly returns status labels for each number. Large lists can be processed concurrently, and hundreds of thousands of data can be completed in a short time.
Step 4: Structured output detection results
The cleaning results will mark each number with a clear status mark, such as "Empty account", "Blocked account", "Out of service", "Active user", etc. are easy to filter and use.
Step 5: Export high-quality number pool
Users can filter by tags to export lists for different purposes, such as a highly active number pool for sales contact, a short-term registered user group for text message reminders, etc.
The entire process does not require technical operations. The Digital Planet platform can directly complete each link without manual processing of data content, which greatly saves business operation time.
The role of different cleaning tags in outbound call services
Batch cleaning is not only to filter out empty numbers, but also to help the business better stratify and allocate resources.
For example:
l Highly active users: Suitable for in-depth communication in sales, with high conversion rate and priority in assigning senior agents;
l Newly registered number: Suitable for event notifications and promotion guidance, and can be reached through robot outbound calls;
l silent number: It is recommended to reach low frequency or switch to text message reminder to avoid waste of resources;
l Account ban or complaint history number : should be included in "No dial list" to avoid triggering the risk control system again;
l Unknown ownership or abnormal operator number segment: It is recommended to reclassify or complete the information before use.
The Digital Planet platform supports automatic classification based on tags. Enterprises only need to export strategies based on target settings to achieve accurate list deployment under different business needs.
In what aspects is the core value brought by batch cleaning reflected?
1. Improve the connection rate
Clear out unreachable numbers and make every call made by an agent meaningful.
2. Reduce the risk of complaints and account bans
Identify highly sensitive users and blacklist numbers in advance to avoid legal and compliance risks.
3. Reduce SMS and voice call costs
Save sending resources, reach only target users, and control marginal costs.
4. Save human resources consumption
Let the limited seats focus on "Convertable" users instead of repeatedly dialing meaningless numbers.
5. Optimize business data performance
Improve the conversion rate, connection rate, and effective communication rate of each round of outbound calls, and improve overall operational performance.
Corporate practical cases: changes brought about by a cleaning
An education and training company is in When the spring class enrollment promotion was carried out in 2024, the original list contained 180,000 mobile phone number data, and the team invested 20 agents for daily outbound calls. However, the connection rate has been less than 15% for two consecutive weeks, and conversion costs continue to rise.
Later, after cleaning using the Digital Planet platform, I found:
l The proportion of empty numbers reaches 23%, direct dialing is invalid;
l Proportion of downtime and blocked risk numbers 17%;
l Valid active users are only about 90,000.
After cleaning, the outbound call list pool was re-established, and the conversion rate increased to 6.2%, the average cost per list is reduced by more than 40%, and the complaint rate is controlled below 0.2%. A cleaning not only restores efficiency to the outbound call system, but also restores confidence to the team.
Batch cleaning is not "It's unnecessary", but a necessary option to reduce operating costs.
In any business that relies on phone calls, not cleaning is equivalent to blind typing. The larger the list, the greater the loss. Batch list cleaning is not to make the list smaller, but to make it smallerEvery number that remains is worth calling.
The Digital Planet platform provides full-process batch number detection and cleaning capabilities, supporting import, detection, label generation and export, helping enterprises build a high-quality outbound call data pool to achieve the dual goals of precise access and cost control.
If you are preparing for batch outbound phone calls, or are suffering from low quality lists and low conversion rates, you are welcome to contact Digital Planet customer service to obtain an exclusive cleaning solution to make your telemarketing more efficient, more compliant, and more valuable.
digital planet is a world-leading number screening platform that combines Global mobile phone number segment selection, number generation, deduplication, comparison and other functions . It supports customers worldwide Batch numbers for 236 countries Screening and testing services , currently supports 40+ social and apps like:
The platform has several features including Open filtering, active filtering, interactive filtering, gender filtering, avatar filtering, age filtering, online filtering, precise filtering, duration filtering, power-on filtering, empty number filtering, mobile phone device filtering wait.
Platform provides Self-screening mode, generation screening mode, fine screening mode and customized mode , to meet the needs of different users.
Its advantage lies in integrating major social networking and applications around the world, providing one-stop, real-time and efficient number screening services to help you achieve global digital development.
You can find it on the official channel t.me/xingqiupro Get more information and verify the identity of business personnel through the official website. official business telegram: @xq9 6 6
(Warm reminder: When searching for the official customer service number on Telegram, be sure to look for the username. xq966 ), you can also verify it through the official website personnel: https://www.xingqiu.pro/check.html , confirm whether the business contact you is a planet official
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