How to screen Zalo numbers in the Vietnamese market? Account opening, customer source and recent demand all need to be considered

When doing the Vietnamese market,Zalo is a frequently used portal for customer communication, but when screening Zalo numbers, you can’t just focus on “whether it’s activated or not.” Where the customer comes from, whether there have been recent inquiries, and whether there have been transactions in the past. Putting this information together with the account status is more suitable for subsequent customer acquisition and customer operations.

It is best to start organizing Vietnamese customer data from real business sources

Zalo number screening is more suitable based on existing customer data.

For example, customers leave their mobile phone numbers through official website inquiry, advertising forms, event registrations, historical orders, customer service inquiries, etc. These data themselves have a certain business background. Check again later to see if the number is thereZalo account will be easier to judge the value than a bunch of numbers from unknown sources alone.

Especially after Vietnamese customer data has been accumulated for a long time, it is best to keep it:

lCustomer source;

lRegion;

lConsulting products;

lLast interaction time;

lHistorical orders;

loriginal communication channel.

This information will directly affect the follow-up sequence.

Zalo screening mainly confirms the account base first.

Just because the mobile phone number itself is normal does not mean it must be activated.Zalo.

Therefore, before Vietnamese customer data enters subsequent operations, you can first make the existing numbersZalo account related screening to confirm which numbers have the corresponding account basis.

This layer mainly solvesThe question “Can I find this customer through Zalo?”

butThe fact that Zalo has been activated does not mean that customers must be active in the near future, nor does it directly mean that customers have purchasing needs now. Account status and customer intention are always two different judgments.

from number toZalo channel can be connected like this

When there are a large number of customer numbers, it will be troublesome to manually confirm each one, especially when tens of thousands of Vietnamese numbers are mixed together.

You can sort out the number format and repeated data first, and then import it into Digital Planet.Zalo account-related filtering separates data based on Zalo account.

In this way, there is no need to re-judge from the original number list in the future, and the existing customer information can be directly combined to continue grouping.

For example:

Zalo has been activated + recent active inquiry

Priority will be given to recent follow-up.

Zalo has been activated + historical transaction customers

More suitable for old customer maintenance and repurchase operations.

Zalo has been activated + no interaction for a long time

Current contact frequency can be reduced.

not detectedZalo activation + real customers

Keep the phone number,Facebook, WhatsApp or other existing channels.

Here Digital Planet is responsible forAt the Zalo account and number level, customer value is still determined by real business relationships.

Recent needs are more worthy of attention than simple account status.

Same twoZalo has opened an account, and the actual customer value may be completely different.

One customer just asked about the price yesterday, and another customer left his number two years ago and has not interacted with me since. Watch aloneIn Zalo activation status, the two data are almost the same; in actual sales, it is obvious that they should not enter the same priority at the same time.

So after siftingAfter the Zalo number, it is best to continue looking at recent business actions.

For example, have you recently:

Re-inquiry;

Reply to customer service;

submit form;

Entering the quotation stage;

Repeat purchases;

Inquire about stock or delivery times.

These signals are closer to real demand than the results of a single account opening.

Old customers in Vietnam are more suitable for hierarchical maintenance

Zalo can not only be used to develop new customers, but maintaining old customers is equally important.

Vietnamese customers who have already made transactions can continue to be stratified according to purchase time, product type and recent interactions.

For example, customers who have just completed a transaction should do the after-sales service first and are not in a hurry to continue promoting products; customers who have entered the repurchase cycle can be given normal reminders; old customers who have recently re-consulted will have higher priority; customers who have been silent for a long time will reduce the frequency of contact.

If the contact information of historical customers has been saved for a long time, you can also reconfirm the currentZalo account basis, and then decide whether to continue contacting through this channel.

soZalo number screening and old customer operations can really be connected, instead of just doing one test and ending.

NoZalo account does not mean that the customer has no value.

Customers in the Vietnamese market do not necessarily only useZalo.

Some people are more accustomed toFacebook, Messenger, WhatsApp, phone or email. If the customer himself has real orders, inquiries and historical business relationships, he should not delete them directly because the Zalo account is not detected.

The purpose of Zalo screening is to help confirm whether Zalo is an available communication portal.

If not, continue to use the channels that customers normally use.

This is better than forcibly transferring all Vietnamese customers toZalo is more reasonable.

After screening, customer operations must continue to move forward.

After the Zalo number screening is completed, what really affects the effect is how to operate it in the future.

Customers who have recently inquired need a quick reply, old customers are more suitable for a combination of repurchase and after-sales, and silent customers need new reasons for contact. Customers at different stages should not receive exactly the same content.

Digital Planet can first putThe basic status of the Zalo account is sorted out, and then combined with customer sources, regions, product interests and recent business actions to continue using it. The data filtered out in this way will not stay in "Zalo has been activated", but can actually enter the customer development and maintenance process.

if inIf you have any questions about Zalo number screening, Vietnamese customer data compilation, batch account detection or other overseas social platform screening, you can directly contact the official customer service of Digital Planet. Digital Planet provides free consultation and can assist in choosing a more appropriate screening method based on actual number types, customer sources and usage scenarios in the Vietnamese market.

digital planet is a world-leading number screening platform that combines Global mobile phone number segment selection, number generation, deduplication, comparison and other functions . It supports customers worldwideBatch numbers for 236 countriesScreening and testing services , currently supports40+ social and apps like:

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The platform has several features including Open filtering, active filtering, interactive filtering, gender filtering, avatar filtering, age filtering, online filtering, precise filtering, duration filtering, power-on filtering, empty number filtering, mobile phone device filtering wait.

Platform provides Self-screening mode, generation screening mode, fine screening mode and customized mode , to meet the needs of different users.

Its advantage lies in integrating major social networking and applications around the world, providing one-stop, real-time and efficient number screening services to help you achieve global digital development.

You can find it on the official channelt.me/xingqiupro Get more information and verify the identity of business personnel through the official website. official businesstelegram:@xq966

(Kind tips:existWhen searching for Telegram’s official customer service number, be sure to look for the usernamexq966), you can also verify it through the official website personnel: https://www.xingqiu.pro/check.html , confirm whether the business contacting you is a planet official