Is it enough to only check the activation of Telegram account? Understand the active status first when filtering for the first time

The numbers of both customers were found.Telegram account, who should I contact first? If you only look at "Opened", you won't be able to tell the answer. The account activation indicates that this number can be used as a Telegram contact channel for further verification; the active status provides an additional layer of reference to help determine whether the account is still in use in the near future.

First time doing itFor Telegram account detection, it is enough to look at these two indicators separately. There is no need to pile up a lot of filtering conditions at the same time.

Open status, answer first"Can I find the account number?"

The customer left a mobile phone number, you plan to pass it throughTo continue communication on Telegram, the first step is to confirm whether the number is activated for Telegram. Digital Planet's Telegram activation test is suitable for this step: first find out the part of the corresponding platform that has been activated from the number to be contacted.

but"Finding the account number" does not mean "the customer will read the message." Some people have registered for Telegram and rarely open it; others use Telegram as a private chat tool and only check emails for work inquiries. Therefore, the activation status solves the problem of channel matching and cannot be used alone to determine the customer's follow-up priority.

On the other hand, I didn't find itA Telegram account does not mean that this customer lead is worthless. If the customer has left an email address or has been communicating by phone before, use the existing channel.

Active status, answer“Has this channel been used recently?”

After confirming the activation, look at Digital Planet’sTelegram activity detection can help you further filter the order of contacts. For two numbers that have also opened Telegram, one shows more activity recently, while the other has no recent signs of activity; when other conditions are similar, the former is more suitable to give priority to trying Telegram contact.

The key words here are"Other conditions are similar." If Telegram is active, it’s talking about account usage, not purchase intention. A person who often uses Telegram may not necessarily need your product; a customer who does not often use Telegram may be waiting for a quote in the mailbox.

so,Telegram active user screening is suitable for answering "Which contact channel to try first", but not for directly answering "Who is more likely to close a deal".

The real priority depends on what the customer has done.

Suppose customer A submitted an inquiry yesterday and made it clear that he wanted to receive a quote by email; customer B left his number six months ago and has no inquiry record, butTelegram activity detection shows that it has been relatively active recently. Who should follow up first?

Process customer A’s quotation requirements first. The active status of customer B can only indicateTelegram may be an available channel, but it cannot override the needs clearly stated by customer A. When judging customer priority, actual behaviors such as recent inquiries, product consultations, and appointment communication should be ranked before social account status.

Let’s change the scenario: two customers both inquired about the same product this week, and both said they could passTelegram contact. At this time, it is more valuable to use Digital Planet to check the activation and active status of Telegram. You can prioritize contacting customers who have recently used Telegram, while leaving a phone or email follow-up method for another customer.

For the first screening, just follow this order.

First check if the customer has stayedCommunicate your intention with Telegram, and then use Digital Planet to check whether the number has been activated for Telegram; after confirming the activation, check the active status as needed. Finally, put the testing information together with the time and communication content of the customer’s latest consultation to decide who should follow up first.

If the customer only gives a mobile phone number and does not indicate whether to use itTelegram, the test results can help you judge whether this channel is worth trying, but it cannot choose the communication method for customers. When contacting for the first time, briefly explain your purpose and respect the channel the other party wishes to use.

digital planetThe value of Telegram account detection and activity detection is to make it clearer whether the number can be used for Telegram contact and whether the account is still in use recently. As for whether the customer is interested in the product, it still depends on what needs he put forward and whether there is a subsequent response.

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(Kind tips:existWhen searching for Telegram’s official customer service number, be sure to look for the usernamexq966), you can also verify it through the official website personnel: https://www.xingqiu.pro/check.html , confirm whether the business contact you is a planet official