WhatsApp high-converting users, first screen effective customers and then increase follow-up response rate

DoWhen WhatsApp acquires overseas customers, the most easily misled factor is the number of numbers. With tens of thousands or hundreds of thousands of overseas numbers in hand, it seems that there are a lot of resources, but after the actual contact is started, there may be very few people who reply, and even fewer people can enter the inquiry and close the transaction. The problem is often not that WhatsApp itself is ineffective, but that the previous customers are screened too harshly. The number's activation of WhatsApp only means that it has the foundation for communication; whether it can generate replies, inquiries and transactions depends on the source of customers, product matching, demand strength and sales follow-up.

The so-called high-converting WhatsApp users are not directly identified through one test. Instead, the obviously invalid data is filtered out first, and then the remaining customers are identified who are more worthy of priority follow-up.

The response rate is low, so don’t rush to change your words.

When WhatsApp development is not effective, many people’s first reaction is to change the opening line.

Today we use product introductions, tomorrow we use discounts, and the day after tomorrow we change to a set of so-called high-response words. However, if the customer in front of us is wrong, it will be difficult to solve the problem no matter how many times we change the words.

You can first check a more basic thing: whether the person receiving the message is the target customer.

For example, when we are engaged in industrial equipment, we have contacted a large number of ordinary consumers; when we are engaged in the US market, many other country numbers are mixed into the list; when we are engaged in software services, our customers are not in related industries at all. Even if these numbers are already activatedIn WhatsApp, the response rate will not suddenly increase just by changing the opening sentence.

soThe first step in screening high-converting WhatsApp users is not to figure out how to chat, but to eliminate the obviously unmatched data.

WhatsApp has been activated, but it can only be considered as the first level of screening

Before a batch of overseas numbers go on sale, first confirm which numbers have been activatedWhatsApp is necessary.

If the original form hasThere are 100,000 numbers, and a large number of them do not have WhatsApp accounts. It will waste a lot of time to leave them all to the salesperson to try one by one.

This kind of basic screening can be done first.

Digital Planet is suitable for this link. Numbers accumulated by enterprises through normal channels such as official website inquiries, advertising forms, historical orders, event registrations, etc. can first unify the format, clean up duplicate data, and then filter through Digital PlanetWhatsApp has activated users and is organized in batches by country or different data.

In this way, sales at least do not need to start from a large number of numbers with unknown platform status.

but sift outAfter WhatsApp users have been activated, do not directly call all these people high-converting customers.

Opening an account only means that the channel is available, and screening will continue later.

The second level looks at where the customers come from.

Same thingWhatsApp numbers have been activated, and their values ​​vary greatly from different sources.

People who actively inquire about the price on the official website have clearly become interested in the product.

Ad form users may have seen a certain product or service, but their level of interest still needs to be confirmed.

Historical transaction customers have already had business relationships with the company and can consider repurchasing, upgrading or reactivating them.

Ordinary event registration users may just participate in the event and have no purchase plan.

If you don’t know the source of a batch of numbers at all, you just know that they can be usedWhatsApp, the sales priority of this type of data should not be too high.

So judgeWhen it comes to WhatsApp customer quality, the source should be looked at together with the activation status.

Sales know why customers leave their contact information, and only the first sentence has content to answer.

The third level is to see if the product is suitable.

The customer belongs to the target market and is also openedWhatsApp, it’s not over yet.

It also depends on what products he is interested in.

For example, a company hasFor three categories of products, A, B, and C, if a customer initially submits an inquiry through the product A page, but then continues to receive promotions for product C, no matter how accurate the data is, it will easily be wasted.

For a more user-friendly customer list, you can continue to add product tags.

USAWhatsApp has been activated +A product inquiry

France +WhatsApp has opened +B product advertising form

Germany＋Historical Transactions＋C product

In this way, when the salesperson sees the customer, he does not need to ask him again what he is interested in.

The first sentence continues directly from the original product requirements, and communication will be much smoother.

Those that really deserve priority follow-up usually have clear actions

To determine whether a customer is likely to convert, the behavior is more direct than ordinary tags.

For example, proactively asking for prices, submitting purchase quantities, making reservations for demonstrations, inquiring about shipping costs, and asking about delivery time, these all indicate that users have moved from general concerns to a more specific stage of demand.

In contrast, people who only register accounts, receive information, and participate in ordinary activities can still be retained, but they do not need to be given the highest priority.

can putWhatsApp customers are simply divided into several categories:

Inquiries that have been made clear will be given priority.

If you have submitted the form and explained your product requirements, please confirm it as soon as possible.

If there are historical business records but there is no recent demand, follow-up maintenance will be performed.

Ordinary registrations and low-intention users reduce frequent sales contacts.

This way sales time will be spent more on the people who are actually likely to produce results.

Why do some lists have high opening rates but poor responses?

This situation is not uncommon.

For example, a batch of numbers passes byAfter WhatsApp was launched for testing, 80% of the users were able to use it normally, but after it was sold out, the response rate was still very low.

At this time, you need to continue to check forward.

The first possibility is that the customer source is too weak. Although the numbers are all valid, users have not actively expressed relevant needs at all.

The second possibility is product mismatch. The customers belong to the target country, but are not the target industry or target group.

The third type is that the contact background is not clearly stated. Users don’t know why they receive messages, so they tend to ignore them.

The fourth type is a problem of rhetoric. Messages that are too long, quotations right from the start, and sending many pictures and links at once will also affect the response.

Therefore, a high opening rate does not mean a high response rate, and a high response rate does not mean a high closing rate.

Each step solves a different problem.

High-converting users are more suitable to filter from the results

After you actually do it for a period of time, you can directly see the sales results.

for exampleFor customers from source A, out of 1,000 messages, 300 people responded, 80 people made inquiries, and 20 people made transactions.

Source B also had 1,000 messages, only 50 people responded, and 2 people made the final transaction.

When acquiring customers in the next round,Source A clearly deserves higher priority.

You can also continue to see which country is better, which product type has more inquiries, and which customer types are more likely to enter quotes.

These real results will be more useful than simply guessing customer profiles.

High-converting WhatsApp users are not defined out of thin air in advance, but gradually find patterns after continuous screening, sales, and recording.

Digital Planet is more suitable to solve front-end data quality

If the wholeThe WhatsApp customer acquisition process is broken down, and Digital Planet is more suitable for handling data collection before sales begin.

First clear the duplicate numbers.

Check again which numbers have been activatedWhatsApp.

Separate by country and batch.

Then, combined with the company's own customer sources, product interests and inquiry records, it decides who should follow up first.

In this way, the tool is responsible for technical screening, and the business data is responsible for customer judgment, so the two sides will not be mixed together.

For example, screening out a batch of U.S.After WhatsApp has been activated as a user, you can continue to select official website inquiries, historical transactions, and advertising high-intention customers to prioritize sales.

Compared with putting all activated numbers in the United States in one list, the latter is obviously closer to truly accurate customer acquisition.

Sales follow-up speed also affects conversions

No matter how well you screen customers, if you follow up too slowly, you will lose leads.

Especially for users who have just actively submitted their contact information through the official website, advertising form, or product page, their needs are often right now.

If contact is delayed a few days, the customer may have already inquired with another supplier or even resolved the issue.

So high-intent leads are best tagged individually.

Customers who have just submitted an inquiry, clearly inquired about the price, or made an appointment for a demonstration can enter the sales queue first; historical customers and ordinary registered users can be processed at different paces.

This way sales won’t divide time equally among everyone.

The closer the customer is to the purchasing stage, the faster the processing speed should be.

High-converting WhatsApp users ultimately see the complete results

Whether a group of customers is good or not depends not only on the number of accounts opened.

You can watch all the way to the end:

What is the original number;

How much is left after weight removal;

How many WhatsApp accounts have been activated?

How much actual contact there is;

How many replies;

How much real inquiry is generated;

How much was the final transaction?

If the front number is very large and the back number drops quickly, it means there must be some link in the middle that needs to be adjusted.

No one responded after activation. Check the source of the customer and the content of the communication.

Lots of replies but no inquiries, check customer matches and needs.

There are many inquiries but few transactions. Then look at the price, products and sales capabilities.

Judging this way is more than simply pursuingWhatsApp number makes more sense.

WhatsApp high-converting users are not a fixed label. First, use Digital Planet to sort out the duplicate data, unactivated numbers and data from different countries in existing numbers, and then continue to classify based on customer sources, product needs and actual behaviors. Only then will it be easier for sales to focus on people who are truly worthy of follow-up.

First screen out people who can be contacted, then screen out people related to the product, and finally follow up with priority on people who have shown needs.WhatsApp conversions are easier to increase.

digital planet is a world-leading number screening platform that combines Global mobile phone number segment selection, number generation, deduplication, comparison and other functions . It supports customers worldwideBatch numbers for 236 countriesScreening and testing services , currently supports40+ social and apps like:

whatsapp/line, twitter, facebook, Instagram, LinkedIn, Viber, zalo, binance, signal, skype, DISCORD, Amazon, Microsoft, Truemoney, Snapchat, kakao, Wish, GoogleVoice, Botim, MoMo, TikTok, GCash, Fantuan, Airbnb, Cash, VKontakte, Band, Mint, Paytm, VNPay, Moj, DHL, Okx, MasterCard, ICICBank, Byb Wait.

The platform has several features including Open filtering, active filtering, interactive filtering, gender filtering, avatar filtering, age filtering, online filtering, precision filtering, duration filtering, power-on filtering, empty number filtering, mobile device filtering wait.

Platform provides Self-screening mode, generation screening mode, fine screening mode and customized mode , to meet the needs of different users.

Its advantage lies in integrating major social networking and applications around the world, providing one-stop, real-time and efficient number screening services to help you achieve global digital development.

You can find it on the official channelt.me/xingqiupro Get more information and verify the identity of business personnel through the official website. official businesstelegram:@xq966

(Kind tips:existWhen searching for Telegram’s official customer service number, be sure to look for the usernamexq966), you can also verify it through the official website personnel: https://www.xingqiu.pro/check.html , confirm whether the business contacting you is a planet official