Can the Telegram account still be used normally? After checking the status in batches, decide whether to continue following

Telegram customer data has been used for a long time. The most common problem is not that there are few accounts, but that there are too many old data with unclear status mixed in the list. Some numbers were still corresponding to Telegram accounts a few months ago, some customers have not interacted with them for a long time, and some of them only left contact information in history but have not been refreshed.

If sales try to hold tens of thousands of numbers one by one, it will not only be inefficient, but also difficult to judge which ones should continue to be followed and which ones should be put into the historical customer pool first.What Telegram account status detection really needs to solve is to first sort out the basic status of the account, and then decide the next step based on the customer source and recent business records.

First distinguishTelegram account status and customer activity

A Telegram account has been opened. This only means that the number has the basis of a Telegram account. It does not directly indicate that the user has been active recently, nor does it mean that there must be a need to purchase now.

For example, both numbers have been activatedOn Telegram, a customer just made an inquiry through the official website yesterday, and another customer left information two years ago and never responded. Just looking at the Telegram account status, there may not be much difference between the two pieces of data; when it comes to the actual sales process, it is obvious that the customers who just inquired yesterday should be dealt with first.

so doWhen checking the status of a Telegram account, you can first determine whether the account has a Telegram foundation, and then continue to judge the customer value based on recent consultations, replies, orders, and customer service records.

The old customer base needs to be sorted out in batches first.

If customer data has been accumulated for half a year, a year or even longer, it is not recommended to directly use the historical table to re-market. Dealing with the basic issues first will save a lot of time.

The first category is duplicate numbers. The same customer may appear multiple times from the official website, events, advertising forms and historical orders. If duplication is not removed, subsequent detection and sales will be processed repeatedly.

The second category is number format issues. Local numbers and international numbers from different countries are mixed together. Some are missing country codes, and some have spaces or other characters. It is best to unify the format first.

The third category isTelegram account status. After sorting out the numbers, you can then determine which numbers have the basis of a Telegram account, and it will be easier to continue using them.

Digital Planet is suitable for placing at the level of basic account detection.

After an enterprise has accumulated a batch of numbers through normal business channels such as official website inquiry, advertising forms, event registration, and historical customers, it can first unify the format and remove duplicates, and then use Digital Planet toFilter the Telegram account opening status and rearrange it according to country, batch and other information.

For example, the original customer database hasOf the 80,000 numbers, 65,000 were left after deduplication and formatting, and then the target numbers with Telegram account base were screened out. After completing this step, sales does not need to try all the raw data one by one.

But Digital Planet solves the problem of numbers andTelegram platform status, whether the account has been active recently, whether the customer has real needs, and the company's own business data must continue to be received.

It is best not to just divide the test results into"Normal" and "Abnormal"

In actual use, if you only give sales a normal or abnormal label, it is still too thick.

More practical methods can be divided into several categories:

Telegram has been opened and there have been real business interactions recently;

Telegram has been opened, but there has been no new action for a long time;

The account base is to be confirmed;

Historical data is duplicated or the information is incomplete.

In this way, after sales see the list, they will know that the first batch should be processed first, the second batch can enter the maintenance pool, and the third batch is left for rechecking, instead of mixing all the data together again.

The account exists but there has been no reply for half a year. Should I continue to follow you?

There is no need to delete all such customers.

in particularFor businesses with relatively long transaction cycles, such as B2B, machinery and equipment, wholesale, and software services, the lack of orders for half a year does not necessarily mean that they will not buy again in the future. If the customer has had a clear inquiry, order or real communication before, you can continue to keep it, but the priority will be lowered.

For example, a customer purchased products last year and nowThe Telegram account still exists, but there has been no new demand for half a year, so it can be placed in the historical customer maintenance group. Re-inquiry in the future and bring the priority back.

If you just left a number from a few years ago, with no source, no inquiries, no orders, and no historical interactions, then there is less sense in continuing to invest a lot of sales time.

Customers who have interacted recently should go directly to the front row

After filtering the Telegram account status, the most recent business action is the most worth looking at.

For example:

recentInquiry submitted within 7 days;

recentReplied sales within 30 days;

Just attended the event and keep asking about the product;

Old customers have recently re-enquired;

There are recent orders or after-sales records.

These data should be placed in front of historical silent accounts.

The value of account detection is not just judgmentTelegram has not been activated, but it helps companies first establish a pool of available Telegram customers, and then prioritize customers based on business actions.

don't put"Telegram account is normal" is directly regarded as a precise customer

A number has been activatedTelegram does not mean that this person is the target customer.

We cannot infer that the other party must be active, reply, or have purchasing needs just because the account status is normal.

What really determines whether a customer is accurate is a few basic conditions: whether the country meets the target market, whether the data source is clear, whether the product needs are relevant, and whether there have been real interactions recently.

If none of these fields exist, evenIf the Telegram account is normal, it can only be counted as a piece of data with platform foundation.

Historical customers reappear, and levels must be adjusted promptly

Customer status is not fixed.

One originally placed in the Silent PoolTelegram customers should return to high priority if they suddenly resubmit a form, reply to a message, or generate a new order.

Conversely, a customer who has communicated frequently before can also be gradually downgraded if there is no new demand for a long time.

soIt is best for the Telegram client library not to be permanently unchanged after one test, but to be continuously updated with business behavior.

Can the basic status of the account be resolved and can it be continued to be used?Telegram is a channel where business behavior determines when it is worth contacting first.

The final list given to sales should be as long as this

Really usefulTelegram customer data does not require dozens of complex fields. A few core information is enough: country, mobile phone number, Telegram status, customer source, last interaction, following products, and current sales level.

For example, a piece of data is a US customer,Telegram has been activated. Inquiry comes from the official website. I just inquired about product A 3 days ago. This kind of product should be followed up directly.

The other is a French customer,Telegram has been opened. It comes from the event registration two years ago. If there is no interaction for a year, it can be put into the general maintenance pool.

In this way, after sales get the data, they don't need to re-judge the account number and customer background.

The real value of Telegram account status detection is not to simply tell you whether the account has Telegram, but to first sort out the number status in the historical customer database, and then decide which ones will go into sales, which ones will go into maintenance, and which ones will continue to be confirmed. The account status is only the first layer. What really determines whether to continue following you or not is whether the customer has made any real business actions recently.

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